Chris,

By all means, come up with as many ideas as you have. And post them here. These you have here would be useful. Yes, the PR for Scientology right now stinks. Hence the "campaign" Scientology: Crazy Ideas, Crazy Wins. People think we're crazy because we "believe" in all this wild stuff. They have no idea that "belief" really plays no part in it.

Church or no church, reformed or not, the philosophy exists, the materials exist and people are going to use them. That's the real goal. It kind of seems that in a year from now the organized CoS is going to be playing catch-up to the movement that exists outside its perimeter.

Joe

First thing that needs to be done is revise the org board and admin polices based on the early 20th century scientific management business model Hubbard used to form refine the organizations. The org boards need to be flattened to take the bureaucratic red tape out and truly make service number one by empowering staff to make more decisions. The current business model which has been used since the 60s is not sleek and efficient enough for today's society.

Another well idea in the New Business Model for the subject of scientology is the recognition that at this point in time the CO$ control all the PR and Comm lines with the media.The press and the media(excluding perhaps the venerable St.Petersburg Times) have not done any major interviews with Free Scientologists and still consider Scientology to be a "Cult",rightfully so being that they consider the CO% to "represent" scientology.Especially given all the inefficient and out-gradient and even at times self defeating dissemination techniques of Tom Cruise in the past.Given the utility of Freezoner and Independent Scientologists past experiences and sheer technical quality and training(cough Marthy Rathbun cough) :-)
Perhaps we could all organize a Mass Media Campaign of sorts?It would be incredibly efficient,fix black PR,spread beingness,disseminate en masse,and in general just mess with DM's head(though that would be a joy in itself).Any takers on this?

For years the Critics have held the Comm Lines of Natter regarding Miscavology in a near monopoly.Aided by the Mass Media's false sensationalist archetypes of "cults" they've been relatively successful with the Freezone having a presence on the net but lagging behind in the natter to Miscavology.
UNTIL NOW.
Ever since Marty Rathbun heroically came out in support of his thetantual freedom,a plethora of sites have sprung out to hop on the train to freedom.
One of these sites in particular I really enjoy,would if advertised as such;prove to be a nice antithesis to the Natter on ESMB.
It's called the Pro LRH Tech Community and as the worldwide network of free scientologists gets off the ground I cant help but postulate that this website will be up there at the forefront uniting all of us together.
Being that this post deals with a "New Business Model" for the subject of scientology I can't help but "advertise" this site as the lucrative uniting resource that it is.
The funniest thing to all this is that I don't even post there,I just Lurk!!!!!!!!!!!
Link here.
http://lrhtech.hostoi.com/index.php
Thanks.

Chris,
I post there and just put one up on Scn policy. It's aimed at freeing up thetans to 'think with' Scn policy, just like LRH did and says to do in the 11 April 70 issue Third Dynamic Tech:"“In its present state of development, like early auditing material, Third Dynamic Tech is used to think with, and only the bright mind will achieve its full potential in action.”

While this needs to be worked from top to bottom (Corporate structure, Admin Scale, Org Board, etc.) I'll just bring up one item for now -- books.

Right now books are very expensive (especially when you consider the labor costs involved) and constantly need to be replaced when new versions are released. This causes a problem of finance/distribution as every Scientologist, group, mission, org, library, etc. is expected to have the latest.

One solution (of probably many) is to use the digital versions of the LRH Library and put them online. They could be made available on a very inexpensive subscription basis per year, to cover the servers, bandwidth, development work, etc.

This would allow the full library (audio, visual as well as text) to be available. All of the indexes, glossaries, etc. could be used with a purpose built search engine (think SIR [Scientology Information Retrieval for those not in the know] but with today's technology it could be VERY smart).

With everything being chronological it would be very easy to cross reference other applicable references and see them in a timeline of references (picturing a time stream where you could drag/drop references that you're using).

This would accomplish so many things.

1) It would really put LRH "books" into everyone's hands -- not just those with a small fortune and a private library in their house to store them all.

2) It would completely eradicate the problem of versions. The latest and greatest would be made available at the top tier. Earlier versions could be made available (I can see this being a point of disagreement, so it's just an idea at this point) for comparison, false data stripping, etc.

3) False stats would be crushed. No longer would we hear the chants of "eleventy billion books were sold!" when in actuality it was 84 people buying massive amounts to stay out of trouble.

4) Labor/Storage/Production would all be eased up and valuable work time could be spent on more fruitful areas of dissemination. Sure, you'd always want hard copies available, but orgs would no longer need to buy so many of everything -- requiring a place to store them.

You'd make the basics free for everyone. Why not? The purpose isn't to make dough, it's to make a Scientologist, right? By just making it so people could read/listen to LRH it would take much mystery out of the subject. And with the cost being taken away -- seriously, who pays $25 or $30 for a book on something they're barely curious about? -- it would open the doors for way more people.

No need to ramble on here. This would take some thought to work out fully, but the basic idea is to take what we already have digitally (everything, in every language) and expose it to the masses. Finances and technology would need to be sensible, but this is very feasible with a few months of work...

The policies in the OEC Volumes apply to utilizing the new technologies existing today that weren't available in the 50s and 60s. Dissemination and workability are the operative words.
Joe

"this was scientology under DM this is scientology present time".

whats needed is an online.org, where all HCOPL-based stats are recorded and available, online, fully 100%, and let people log in wearing whatever hat they want, have forms appropriate to the routing-form policies, reference database and so on.

a few weeks with django and all the OEC's, and we might have The Solution.

The purpose of the Church of Scientology was (at one time) to deliver Scientology tech to people who wanted it. I really do not believe that is MisCabbage's purpose. So why not just form a new group, stay legally separate, and start delivering Clearing services and training. Much of Scientology has probably gone into the public domain. MisCabbage might be headed for jail, or he might be on the run right now. If a group were to deliver a valuable service and avoid the mistakes MisCabbage has made famous, they might do well. Just do not violate the trademarks and copyrights that the Church really does own. This is called bypass, and you will definitely need legal help to stay out of trouble with MisCabbage's mad dogs. It all comes down to copyrights, attorneys and the IRS (not to get too conspiratorial).

DM carefully guided the trademarks away from the church under the guise of "protecting them". They're now not owned by us. More on that in a different topic -- it makes for some good reading.

The upshot is, there's a lot of things we wouldn't have. So while I support the sentiment 100%, there's a practicality that has to be faced. Things like E-meters, films, etc. we just won't have. And then there are things like Key To Life where I highly doubt the materials have been "leaked" like so many of the OT materials have (albeit incomplete).

And then there's the case of me not trusting an awful lot of things I read that have been "corrected" by RTRC. The only way to solve that doubt is to get back to the actual written items and start from there (a new compilations project in a sense).

I'm not trying to be impositive -- just confronting the effort(s) and barriers.

To me a more likely scenario is with massive defections, big PR flaps, lawsuits, class action suits, criminal investigation, etc. the current leadership of the church will crumble.

I think if the true owners of the church were targeted and called out, shining a light on them concurrently, we might be able to wrest our tech/philosophy back and have a true reformation.

Goals and purposes
One of the basic problems with Scientology is that its final product, a free being, is not really wanted by anyone. The goal of creating a self-determined (or pan-determined) individual who can think for themselves, be causative and has strong intention is a noble one. Many individuals would like to achieve such a state. However, there are virtually NO groups on this entire planet (including the current “church of scientology”) who actually want such people around. Free beings are always causing problems, asking questions and getting in the way of whatever nefarious scheme the group is up to and so no one wants them. This point is really very important. Free beings do what ever the hell they want to, when ever and how ever they feel like doing it. Any manager, for example is usually terrified of having “free” employees. Most companies wont even allow employees make decisions about how to compensate an irate customer for fear that the employee will give away the store. The point is that you must be prepared for a shit load of plus randomity when you start freeing beings.
Because scientology in its current form frowns on people who ask too many goddamned questions or in any way don’t toe the company line it is now in the rather strange condition of enemy to itself. One of scientology’s past marketing campaigns was “Scientology: Think for yourself!” Now the “church” has a new (unannounced) slogan: “Scientology: Do what you’re told and don’t ask any god-damned questions!”
In order to rectify this and get back to the greatest game of creating clears, theta clears, and OTs: freeing beings and having FUN!

There are many scientologists who are pretty smart and capable. We really need a group. We tend to be individualistic; we don’t always want to be told what to do. The whole thing on leading and where the group is going needs to be a two way street, not a one-way dictatorship. We need to have a “scientologist staff meeting” and discuss where are we going. How can we clear earth? What does that mean? How do we get the tech out there, being used? What does a clear planet look like? Lets all talk and really envision the ideal scene. What’s the strategy? The entire group should have some say in what were trying to do and how were trying to do it.
If were going to really BE leaders, and have a 21st century OT group, then we had better create a real group and set an example to the world.

Setting an example
What kind of an example are we setting now? Scientology is NOT looked up to as an ideal group that every other group wants to emulate. Scientology is seen as secretive and antagonistic, they attack any critics, indulge in a constant “us against them” games condition, treat employees poorly and the list goes on. How are we going to clear earth if we can’t lead by example? Scientology should really be the game where everyone wins, very theta, fun, hopeful.
Right now the way scientology is run sucks. It’s a military type dictatorship. Who would want that? If we are going to make any headway in clearing people, clearing earth then we had better set an AWESOME example. People should want to have a group like ours. Does anyone (in their right mind want to have a group like scientology is now? NO!
What’s ideal? Well,
One thing we better face up to is that our current admin system sucks. We need a new command structure, a completely new way to choose leaders. We need to abandon the game of “get the stats UP no matter what!”
Scientology is supposed to be about arc, not enforcement. It’s not about having contempt for anyone below you on the pecking order.
If you take a look at the most progressive and respected companies out there today many have and use some pretty cool ideas. In some companies the entire group of employees chooses ALL the executives. The finances of the group and who gets paid what are completely transparent. Employees are treated like the most valuable commodity.
And you wind up with a GROUP! A group held together by common purpose AND ARC, not by a false purpose and enforcement.
This point of the admin tech we have being insufficient is an important one! We need to be growing and evolving as a group. We need to find new technology that helps us achieve our overall purpose and use it.
We now use the internet as a tool in scientology as a way to achieve our goal. In like manner we need to find and use new technology related to management, personnel, marketing.
We need to get over the idea that creating new tech ended when LRH left.
We need to acknowledge that he was not perfect. We need to acknowledge that not all the admin and ethics “technology” is fantastic and infallible. These two “technologies” and their misapplication have just about killed the entire subject.
We need to come to grips with the idea that we may need to jettison some of these “old” ideas and come up with fresh, new, innovative ideas that actually help us achieve our goals and purpose.
One new idea we must adopt is a policy of complete transparency. No more secrets. All stats out in the open, not filtered. Any scientologist should be able to see the stats on any org or mission, continent and WW any time. We have been lied to too long!
Transparency is one of these new fangled management ideas. And it works. If you want a True Group then all the cards need to be on the table. The finances need to be transparent as well. How much money is taken in and where does it go?
The overall strategy of what were doing needs to be available for group members to see, and contribute to. Not some weird sort of enforced contribution, but contributed to as in you can contribute in coming up with the strategy creation.
Since LRH left DM has been covertly “wearing the hat”. I say covertly as he has not come out and said that he was revising LRH tech or creating his own new tech, but he has done both, while trying to pretend he wasn’t.
The game of “whose gonna be the next LRH?” has got to be answered. If it is left unanswered then we will wind up with another covert lunatic running things!
Some one, or some group of people, needs to have the hat.
What really needs to be done is that each and every policy or procedure needs to be reevaluated from the view of does it help achieve our overall purpose or goal?
Purpose is senior to policy. Now, if the purpose is to free beings, then we can see that there are many extant policies inside the “church” that need serious review!
From another angle, if you look at the extant actions of the church, the Ideal Org strategy, the supremacy of the IAS, the lack of Div 6, heavy pressure and psycho ethics, well its clear that these policies, actions, procedures, are NOT helping achieve the goal of free beings. Then we can assume that there must be another different purpose that is being sought. The people in charge have changed the goal and purpose of scientology to something completely different. They have not announced what that new purpose is, but it is clear from their actions that the purpose has changed.
So, simply put we need to go back to the basic purpose, review all and I mean ALL past actions, ideas, assumptions, and see what help achieve the goal and what doesn’t.
There is the hat of reviewing all extant, released tech, per the above yardstick. The there is the release of previously unreleased tech. Then there is continued research to develop new tech.

The use of PR
Currently the overall PR of scientology is abysmal. If you think about it, this is really quite an outpoint. If any group should have good PR, it’s the church of scientology! We have the most workable tech on the planet to help people, so if we are helping people we should be the most popular group there is! We have the PR and Marketing series of policies, we have a LOT of tools. So why have we failed so badly?
Well to start with we are not following or using our own technology. One the first laws of PR is DON’T LIE! The reasons for this are obvious. If you lie publicly about anything and it comes out that you lied (which it has a way of doing) then you are always worse off then if you told the truth. But the current church lies all the time. The statistics of scientology’s great expansion are mostly lies, the wonderful PR and dissemination wins are also altered and/or exaggerated.
The church attacks all critics, even if what they say is true, or partly true. This is stupid and only creates more of a ridge.
Ironically LRH says that one of the wonders of the scientology org board is the qualifications division. The idea is that qual is where the organization and its products gets corrected. He makes a big deal of how important this discovery is and how NOT having a qual has crashed many organizations in the past. Yet that’s what happened to scientology, it has no way to correct itself.
Lrh says that if scientology fails it wont be because of external forces, it will be because of our own failure to apply our own technology.
Any sane person or group when criticized (or “attacked”) should first have a very close look to see if any of what’s being said or criticized is true. If you have a business and a customer complains about slow service or a lousy product do you immediately assume the customer is an enemy and attack them? NO! if you have any brains you go look and see what exactly happened. If you find any errors made on the side of the company than you rectify them. And thank the customer for bringing the problem to your attention! Any and all complaints are simply an opportunity for improvement, not an invitation for a psychotic rampage.
But in scientology as it is practiced this is not often the case. Any one who is critical “must have overts”, no one should complain, they should simply be grateful that we “took an interest in them in the first place” and shut the hell up. scientology is always right because we have the most noble goal. Scientology has itself become rather suppressive! I mean these are suppressive qualities, are they not?
Have you ever known a person like this, one who “is never wrong”, a person who can never look at them self to see where they have gone wrong, but always attacks anyone who tries to point out their errors? Have you ever their to live with such a person? It is not easy! Because they are crazy!
The cycle for the last 20 to 30 years has been: a blindness to the need for any reform, arc breaking people at an increasing rate, a total belligerence towards other groups, horrible PR, and lack of any effective method to attract new public (due in part to horrible PR) a fixation on money, more and more pressure on fewer and fewer people to pay these huge sums of money, more arc broken people, worse PR, less new public and more and more demand and pressure etc etc.

Disband the Sea Org.
Part of starting of getting a fresh start is doing away with any vestiges of the not so good past. I would jettison the Sea Org, and if there is a need and interest start a new “religious order” inside the church. There is already a precedent in Scientology, when the old Guardians Office was disbanded and replaced with OSA. Create a new order, one a little ( a lot!) more friendly! Any reorganization of the existing order or new one would do away with the RPF, revise how Sea Org (or new order) freeloader debts are calculated and recognize that its ARC that gets things done, not threats and duress. Having a religious order, where one commits their life to the cause is fine, as long as it is a completely volunteer activity. This has not been the case with the Sea Org. In most cases when a person wanted to leave it was quite a flap, for the person leaving! The emotional and mental duress levied to prevent people from leaving was (is!) extreme. All of that has to go. I am sure some would argue that the Sea Org should not be dissolved, after all it was LRH who started it! And that’s fine, to keep it as long as it is reorganized from top to bottom. There is a LOT of negative now associated with the SO, the RPF, the abortion issue, the way children were handled, etc that it probably would be best to scrap it and start a new religious order.

Revision of Ethics and Administrative Policies
Disconnection is a right of any individual, that’s true. Anyone has the right to communicate or not communicate with anyone they want to, when they want to. But the way it has used in the church is a huge mess. Of all the things the current church is attacked for the number one item on the list is and has been, “splitting up families”.
The entire subject of PTS handling and disconnecting needs to be reviewed. As an example, if you have a college student, say in their second year of the university, they discover scientology and then call mom and dad to say that they want to quit college and join staff at the org, what does anyone expect the folks to say? Labeling the parent s SPs because they don’t want their child to quit the university and join staff is insane. Over the years there have been so many of these basically stupid handlings.
The attitude of: “Were the most ethical group on earth and if anyone says anything against us then they are suppressive” is so self centered I am not entirely sure where to start on where to handle this. The idea that Scientology is great and that anyone who doesn’t like it is bad, has crimes, is an SP, etc etc ad nauseum, is ingrained deeply into Scientology.
The situation where someone is a scientologist and is connected to another person who is against it is sort of our own making! Maybe if the overall PR of the church was better, maybe if we, as a church, didn’t create so much antagonism, there would be less “PTS” people around and all of this would be easier.
Let anyone leave. Anyone who want to “leave” either leave staff or leave the org or the mission, or leave any part of Scientology should be able to leave at any time for any reason. If a staff member decides to leave staff, give the person a gold watch and a going away party for their years of service. The current system of belittling the person, treating them as some sort of evil person is all wrong. The current system is to treat anyone “leaving” as some sort of criminal, treat them with contempt and as some sort of scum bag. This is wrong on so many levels there too many to catalog. Trying to hold on to people who don’t want to be there is totally against all that scientology is (supposed to) stand for.

Issue a complete amnesty
The amnesty would be for anyone and everyone ever declared or routed off or denied service. All squirrel groups, independent groups, everyone. The idea is to make friends and start over. If Scientology were ever to make any headway in achieving the goals of Scientology we have to all work at it together. As I recall, with the last amnesty, you had to write up your overts, disclosing your actions that you wanted to receive amnesty for. My idea is to simply forgive any and all transgressions, no matter what, push the reset button. Sort of an “Ollie, ollie, in come free”. Get everyone back in, back in ARC, get rid of the past make wrongs and crap, and get started on planning how to help people and apply standard scientology to help people and make free beings by the droves!

Ethics is personal, justice is by the group.
The current use of ethics and justice inside the church is a complete screwed up mish-mash . Ethics is supposed to be personal, about the choices an individual make related their survival and the survival of those around them. Justice is supposed to be about the actions a group takes when an individual fails to maintain his or her own ethical conduct. One example of how this is wrongly applied currently is the eligibility sec checks. A person shows up and goes in session for a sec check, gets off overts and then gets sent to ethics to handle the overts. There are many levels where this is wrong. First, any overt the pc gets off in session should never be written up or used to make the person wrong, or be used against the person in any way, ever!
Second when you go to the MAA after the sec check and the MAA goes over your list of overts right there the MAA is bypassing you on your ethics. You cant just go in there and say, “Well, that was some great sec checking, feel better now, don’t need any more handling, …!” They wont let you do that. Instead the MAA’S viewpoint is enforced on you. You MUST do as told, (conditions, amends, what ever ethics program they make for you, etc) they get you to do conditions, amends, etc because of your overts. They are doing a justice cycle on the pc. I know that they will say that its up to the person to do or not do the conditions/amends, etc, but that’s really a lie. You are told that this is what you need to do to continue in session, or on the level. Really it is all a form on extortion and control. If the true goal is to make FREE beings, then this is clearly NOT the way. Sure you can disagree and not do the “ethics” cycle, but then you’re done receiving services. So in reality, they are enforcing on the person their own ideas of what’s right, what’s wrong, and how to make amends for it. This is all crazy. It violates the idea that the person is doing what their doing on their own determinism, second it is a way to get the thetan to conform to some written or unwritten code of right and wrong. In scientology we are trying to get the person to be cause. Not good. Just cause. The general idea is that is the person is cause, if they are up tone then they will make the best decisions.
There exists in scientology a code of what’s good and bad. There are a lot of enforced realities I have run into. For example: I have heard I said that watching TV is bad. Looking at “porno” or masturbating is bad. I was told that selling stock in a company is bad. Not contributing (as much as anyone feels you should) is bad. In scientology now a days there are a zillion things that are considered by someone bad. And most of them are totally bullshit. All of these arbitrary ideas of good and bad behavior must be jettisoned.
And fast. For ever.
The real goal is to make the person CAUSE, not “good” (what ever that means).
Good is too subject to opinion. Trying to get some one to be good is just a control mechanism.
Rehabilitating a beings ability to be cause is the goal. Of course a being will make mistakes and be “bad” sometimes. So what?
Fixating on getting the person to be “good”, and not do “bad” things is insane. Its introverting, it does not result in a free being.
Sure we can have some rules, you can’t murder someone, or rob them. That’s fine, but bypassing the person to make them be “good” is not scientology. In fact, it’s suppressive!
If there is going to be any sort of confessional used as part of the ot levels or really any use of confessionals at all the way they must be done is that the pc goes in session, and any overts disclosed to the auditior never go any further. They are not written up for the ethics folder, the person is not sent to ethics, there is no justice action. You simply get off the overt, recognize that you were cause and move on. To handle it any other way is to invite all manner of insanities.

No Dissemination
If the goal is true expansion then one can see that what’s missing is any effective effort at broad dissemination of Scientology. If there are not hordes of new people starting their first step in Scientology each week there will be trouble.
Lack of any effective dissemination program is killing Scientology. In any Org or Mission there needs to be 10, 20, 50, 100 new people starting a new course each week. Lets say there are 100 first service starts. Of course not all of that 100 will complete their course. Some will move, or decide they don’t like it etc. But a percent will have wins and decide to continue. These people will make this decision on their own based on their wins and reach for the next step. The registrar will be more like a cashier, not a sales person. The Org or Mission will have money and everyone is happy and its fun.
And what if there are only 5 or 2 or 1 new persons starting their first service each week? Then things get desperate. There is no one to buy auditing or courses or books. The plan becomes how to get people who already bought to buy more. If this continues, no new people starting services, then the demand becomes stronger on the existing public to buy. As the pressure becomes greater and greater more of these existing public become unhappy and leave. The pressure becomes heavier on those who remain. New methods of pressure and leverage must be resorted to. Life in the Church becomes very serious! The word of mouth suffers. As people leave, disenchanted with how they were pressured, they tell others and so the likelihood of new people becoming interested drops.

One really has to ask if this is a mistake or if there is an intention to kill the church from within. Because none of this is very hard to see. If the PR and reputation of the Church is bad it will be harder to attract new people. No or few new people creates this version of cannibalism.

Broad dissemination
Next a new era of broad dissemination needs to start. ALL of the materials of Scientology should be released for free. Every book, course, etc, all openly published on the internet. If anyone wants help, there it is. If a person is depressed and needs help, there is a course on the Tone Scale or Suppression, or communication. If a parent has trouble with their children, or a student has trouble with study, well there is the technology, easy to find with any search engine, set up in an easy to study format. The internet provides a perfect platform for getting all the tech out there.
If anyone decides to do any of the free on line courses and gets stuck there would be a free on-line chat service where they could get help understanding the tech and how to use it. Of course there would be plenty of other ads on the site promoting getting auditing, doing professional courses at an Org or Mission. There would be lots of links on the web site promoting if you need help click here and they would be someone to chat with or email, or even speak to now and get your questions answered. If people can have this line to get some basic tech many will reach and come into an org or mission.
Another problem that is created by lack of new people starting services is a games condition between orgs, missions and groups. If there are floods of new people then there is no conflict, everyone is trying to keep up with demand. If there is a dire lack, like now, then there is internal bickering and other attacks between scientology centers. This is, of course, stupid. Lack of new people coming in on a regular basis only creates more pressure on the existing public. LRH calls it cannibalization. People are over regged and pressured. This is counter productive, in the least! It drives people away, creates bad word of mouth and more PR nightmares.

New command structure
System for choosing leaders. This is a tough question, who chooses the leaders? Is it a vote? Who votes? Can the group recall a leader that they feel is leading poorly? I think that there should be some system where the group, the scientologists can have a voice in who is leading, and have a say in what direction things are going. As far as I know LRH did not leave any system for this, so one would need to be created.
Transparency: financial and statistics. If we are to have a True Group, then there should be a way to ensure that the group is up to date on the real picture. The idea that we can only be told part of what is happening, the truth is what’s needed, especially inside the group. PR is fine for the general non scientology public, (as long as its all completely factual). The stats of the church should be available, the orgs, missions, groups, international, all should be available on line for scientologists to see. I also believe that there should be some way to have the financial status of the church also be available in some regard.

Review of materials.
Someone is going to have to have the hat of review of materials. This (and the next point, continued research) are very touchy points in Scientology. But they really need to be addressed. Who can be trusted to review LRH materials? The fact is that times change. If any of the above changes are going to be made, like revising the application of sec checking, ethics handlings, the Sea org, etc etc. then someone is going to have to write the new policies. The idea that we have been operating on, that ALL LRH tech is completely 100% correct, perfect and always works is really quite silly. Especially when it comes to the admin tech. So I don’t know if we need a board of highly classed auditiors to make the needed changes, or one person, or what but there needs to be someone who acts in the best interests of the group, and that person (or group) should also be them selves reviewed by others as to their performance. The current system where one person has complete control is an invitation for disaster. Revisions need to be made based on
Continued research. I don’t know if the general idea is that we are all waiting for LRH to come back to continue the research. I think that this is not a very good plan. I saw what happened when they found the “new” LRH on SouthPark!

Internal attitudes
Anyone who has studied Scientology, or been a staff member has asked (and been asked) this question many times: If the Technology of Scientology is so good, why is there so much negative written about it?
The answer from a Scientologists point of view is: It’s attacked BECAUSE it works; the vested interests see it as a threat. Drug companies don’t like it because it will cut profits, psychiatrists don’t like us because we DO have a workable technology to help people, and they don’t, they only make people worse… the government doesn’t like Scientology because it makes people smarter, people who are free and who will questions things, etc, etc. there are many reasons like this. But they all tend to along the line of we are doing good and anyone who doesn’t like us MUST be doing BAD, or have bad intentions.
In answering this question there is never any concept that Scientology may have ever done anything to invite criticism or attack. It’s ALWAYS the line of anyone who criticizes or attacks is evil. They are terrorists, suppressive, evil.
This line of thinking eventually leads only one direction, down. There is never (really: NEVER) any introspection; “Are WE doing anything wrong?” No criticism is allowed. No self-reflection is entertained. This way of thinking creates an unmatched level of arrogance. We are great and helping people and anyone who says that we are doing ANYTHING wrong only wants to make people worse.
This concept is so ingrained into anyone in Scientology that as soon as you think a thought that something might possibly be wrong in the Church you automatically think that YOU must be bad. Scientologists are carefully trained to think that if they have ANY critical thoughts about Scientology Management then they must have committed their OWN harmful acts. In this way the power of observation is suppressed, any thought of need for change inside the church is turned back inward and the person is now introverted, worrying about “What sort of harmful act must I have committed to make me think a negative thought about Scientology?” Its an automatic mechanism: Think a negative thought about Scientology Management (this includes ANY observation that something is wrong) and one IMMEDIATELY starts to think what bad act have I done? What is wrong with me? Immediate introversion.

Obviously this is all completely nuts!

If an individual or group cannot correct itself it is doomed. The persons or groups demise may not take place right away, but there will be a steep downward slide eventually ending in demise. Have you ever known a person who is ALWAYS right? Someone who does not EVER admit error no matter how obvious? It’s the same with a government, a company, any individual or group: Ability to be successful and survive is dependent upon the ability to step back and evaluate what you are doing and make any needed changes based on what really works. Works here would mean achieving your goals.

How can there be any improvements in Scientology? The communication line is completely suppressed. You can’t talk to your friends about what’s wrong inside Scientology. They will probably feel the need to write a report about you. What is apparently supposed to happen is that we are all supposed to wait until our fearless leader tells us what needs to be changed. If David Miscavige decides change is needed then that’s fine, but no one inside the Church is supposed to think about it.


Statistics
The system of management by statistics is flawed. Its not that tracking stats is in itself bad, in fact its stupid not to track them. But some of the stats in scientology are actually destructive. For example, driving course completions is insane. Here we have a person who has paid for a course, whether it is the student hat, key to life, auditor training, or an admin course. The length of time the person takes is of no matter. If the student wants to listen to the tapes several times, so what? Pushing a person to complete for the sake of some supervisors stats is wrong. This creates a focus on speed. Who cares how long it rakes to complete the course? What’s important is did the person get it? Can they do it? Are they happy with the course? At least in auditing there is no pressure to complete, due in part to the fact that the PC is always paying more money if the grade or level takes longer!

Customer Service!
The entire concept of customer service is MISSING. As an example I have gotten about a dozen phone calls from the church recently about some events.
Now in a NORMAL business, lets say you work at any type of business and you call a person to promote a service or product and the customer says, “Well, I have already been called about this…”, the sane person will say, Well, I am sorry that we have called you so many times, I apologize. I will make sure that your file is noted and we wont be bugging you any more!’
Or the person who REALLY understood people and customer service would say: “Wow! That’s not right! I am sooo sorry we have kept calling you, I would guess that you are starting to feel harassed, and that you wish you’d never filled in the more info card! Well, I REALLY apologize for the mix up on our part, and I would like to send you a gift certificate for $25 to Starbucks to make up for our stupid mistake! If you ever decide that you’re interested in our services, please give me a call directly and I will be sure to help you”
I doubt that you will ever in a million years get that “handling” from the church.
Well, why not? Where does this hard assed, fascist attitude towards the public come from? I don’t have all the answers, but I can tell you that we need to root out every last part of that stupid rotten attitude.
ANYONE who has been in scientology for even a few weeks has seen some aspect of this. And from the first we learned to accept it, to not question it.